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Long-term exposure is associated with liver and lung damage, as well as an increased risk of cancer

17 January 2005

Competencies Obtained On completion of this course participants will be able to: Describe best practice merchandising and display techniques Deliver customer service excellence Understand the appropriate sales skills and knowledge required to responsibly sell tobacco and smoke free alternative products Recognize the importance of strictly observing applicable regulations governing their site Appreciate the need to provide accurate information to customers (e.g., age verification and the importance of informing travellers of their personal Duty Free allowance)

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